PATIENTS CHARTER - My commitment to you the patient
I aim to provide the best and most effective homeopathic treatment to suit your individual needs within my capabilities and aim to help you reach a level of health where you are no longer dependent upon any medicine or therapy.
I will encourage and help you look after your health throughout your treatment and offer advice and information to help you maintain this.
I aim to offer a homeopathic service that is helpful, kind and absolutely confidential, rendered in a comfortable, safe, non-threatening environment.
I aim to send your remedy within one week of your initial consultation. If there is a delay or a special order required, I will inform you of this.
I aim to respond to emergency calls as soon as I can; however, I cannot guarantee that this will be outside practice hours. In an emergency situation requiring urgent medical attention that cannot wait I would urge you to contact your GP or nearest Casualty department.